Concierge Services

We understand the needs of our customers & provide multiple services at our Concierge desk

Concierge Services

We understand the needs of our customers & provide multiple services at our Concierge desk

Curb side pick-up

Home Delivery

Personal shopper

Curb side Pick-up

Phoenix Marketcity, Chennai now offers contact-free Curbside Pickup

Enjoy your favourite brands from the comfort of your car.

Pick-up available from 11 a.m. - 7 p.m. daily.

Curbside Pickup locations: Station A – Near Uber Cab Pickup , Station B : External Main Road



PLACE YOUR ORDER: Discover the best of Fashion, Apparel, Cosmetics, Skincare Jewelry, Electronics, Food & much more from 300+ brands at Phoenix Maketcity, Chennai.
ARRIVE: Confirm your pick-up time and preferred mode of payment with the store manager. Visit the Curbside Pickup Point located at mall main gate.
RECEIVE PACKAGE: The store representative will hand over your package safely at the “Curbside Pickup” point at the Mall’s main gate.


Home Delivery

You Shop, We Deliver!

Phoenix Marketcity, Chennai offers “Home Delivery Service” for all its valued shoppers across the city.

With deliveries happening across the city*, shoppers can pick from over 300+ brands from the comfort of their homes.

*For more information on home delivery service, please get in touch with the brand representatives or the store manager.



 1. Customers can purchase products either by:
  A. Visiting the Mall
  B. Connecting with the store personnel over a Video call
 2. Once the customer has finished all billing formalities, the store personnel will guide the customer on the home delivery formalities.
 3. Once details are filled & confirmed, the store personnel will book and schedule the delivery and share tracking details with the customer.
 4. The partnered delivery service provider will deliver the product(s) to the customer’s doorstep on the same day**


Full Name

Email Id

Mobile Number

What products are you looking to buy?

Brand preference for your products?

Expected date of delivery?

Personal Shopper

Shop in style from the ease of your phone!

Introducing an enjoyable and therapeutic shopping experience with Phoenix Marketcity, Chennai with Personal Shopper Service.

The mall’s in-house Fashion Stylist, will help you style and recommend the perfect looks you need as per your requirement. With the latest fashion advice & access to all the fresh styles, you can get a shopping experience like no other! All you need to do is book an appointment and our team of fashion stylist will get the rest done for you.



1. Fill out the Personal Shopper request form here
2. Phoenix Marketcity’s expert stylist will get in touch with you for more details and recommendations.
3. Based on your requirement, the stylist will take you on a virtual shopping tour on a video call.
4. You can choose your favorite products, pay the store directly and have the products delivered to your doorstep or pick them up from the curbside pickup point*


Full Name

Email Id

Mobile Number

Who are you shopping for?

What category would you like to shop for?

Do you have a price-range in mind?

Avail the service at?

Preferred date for the session

Preferred time for the session

Mall Services

No Data Available !

Mall site security

Information desk

Digital directory

Free WiFi

Wheel chair

Lost and found

Bowling game


Parking for differently abled

Washroom for differently abled


First aid